Articles on: CONNECTION ISSUES
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Common issues: camera, microphone, cookies

If you got a sign like this:




In this case, what you should do is clear cookies and refresh the site.


If you got a sign like this:




In this case, what you need to do is allow your browser access to your camera and microphone, then refresh the page.

How? πŸ‘‡






If the problem persists, make sure no other application is already using your camera and microphone.



If your camera image looks like this πŸ‘‡







You must make sure that you are using the right camera. To find out, you have to follow these steps:

Go to the browser bar on the right-hand side.






If you notice that it is not the correct camera, just click the manage button ☝️

Then search for "camera" settings and look for the correct camera πŸ‘‡




After all these steps, refresh the page.

Updated on: 24/02/2023

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