All you need to know about the new feature: "Direct Call"

Here is how it works:

After a guy has been with you on a call for at least 60 seconds and you have previously created your profile picture, he can add you to his favorites.

He can now see if you are available on the site without joining the queue. (You can disable this anytime by changing your status from "Available" to "Unavailable". Users you have blocked will never see it).

If the guy has at least 10 minutes on his time balance, he can invite you to join a direct call.

You will receive an incoming-call notification with details of who is inviting you. You will also receive a notification if you are already on a call with someone else for less than 10 minutes.

You have 30 seconds to either accept or decline the call. We will tell the guy you are just unavailable if you decline or ignore the call.

Frequently Asked Questions 🤔

1- Can free users add me as a favorite or direct call me?

No, only premiums can add you as a favorite, and they need at least 10 minutes on their time balance to invite you to a direct call.

2- Do I need a profile picture?

Yes! Only girls with a profile picture can be added as a favorite or invited to a direct call.

3- What happens if I delete my profile picture?

If you delete your avatar, users who have added you to their favorites will never be able to know when you are available or call you until you have an avatar again.

4- What happens if I change my username or profile picture?

Nothing, you will remain on the user's favorites list. But keep in mind that you want the user to remember you, either by your username or profile picture.

5- Will everyone know when I'm online?

No, only if you have changed your status to "Available" the people who have added you as their favorites can see your status. People you have blocked will never see your online status.

6- How can I see and change my status?

There are 3 ways to change your status:

You can change your status by clicking on your profile picture.




If you reject or don't accept 3 consecutive incoming calls, you will also automatically be switched into the unavailable status until you change your status back to available manually.

If you switch to a different browser tab (so that LuckyCrush is not in focus), you will automatically be switched into the unavailable status until you return to the tab.


7- Can I receive a direct call while I'm on the LuckyCrush main/home page?

Yes, you can! If you receive an incoming call while you are on the main/home page, the notification sound is louder and plays in a loop for 30 seconds.

If you don't respond to 2 or more incoming calls, you will be automatically set to offline status until you set yourself as online/available again. Always look for the 🟢 sign next to your profile picture to make sure you are ready to receive direct calls.

8- Do users have a limited number of girls to add to their favorites list?

Currently, there is no limit.

9- How much do I earn with a direct call?

You earn exactly the same as with a random call, but now you know that your chat partner has at least 10 minutes available to spend with you.

10- Is it bad for me if I reject a call?

No! Rejecting a call has no negative consequences for you.

11- What happens if I reject a direct call? Will the user be able to call me back?

Yes, the user will be able to call you again.

12- What should I do if I don't want to be bothered while I am on a call with a user?

You can change your status to unavailable while on the current call or click on the "Block for 1h" button.

13- What can I do if I accidentally click on the "Block for 1h" button?

Temporary blocks cannot be undone. You must wait 1 hour for the time to expire.

14- Can I ask guys to add me to their favorites list?

If you had a great and long chat with someone, you could ask them to add you to their favorites list so they can call you again. But don't be offensive and pushy and annoy your chat partner. If you do this in a spammy way, you can be suspended.

15- If I accept a direct call while being on a call with someone else, how will they be notified?

Your previous chat partner will not be informed that you have left him for someone else. For him, it will just look like a disconnect.

16- What happens when I click on the "Block for 1h" button?

You can use this button to temporarily block someone for 1 hour. Within this hour, the person won't see your online status, can't invite you to a direct call, and won't match with you in the random queue. Temporarily blocks can not be reverted.




17- Can I see when someone has added me to their favorites?

No, this is a private feature for the guys, but they may share it with you in chat.

18- Do guys have to pay extra to use the favorite list or to do a direct call?

No, the guys have no additional costs to use the favorites list or direct calls.

19- Can guys also send me a message, a gift, or tip money when they add me as a favorite?

No! They can only invite you to a direct call, that is all!

20- What happens when a direct call ends?

If a direct call ends, you will be automatically put in the random queue if you didn't activate the spicy-button.

21- How do the direct calls affect my benchmark?

Direct calls positively impact your benchmark, but it does not affect you negatively if you don’t do any direct calls._

22- But LuckyCrush is all about the random matches, won't that harm the product?

LuckyCrush is about creating the best experience for the users. We know that the direct calls will greatly improve our customers' satisfaction rates and increase the girls' earnings. In addition, the feature is totally optional to use for everyone.

Updated on: 06/07/2023