Articles on: PAYMENT INFORMATION
This article is also available in:

Already withdrew my points but I haven't received the payment yet.

Our team processes payments within a timeframe that depends on the payment method chosen:


  • SEPA bank transfer: processed Monday through Friday


  • Local bank transfer via Pagomundo (only available for Colombia and Venezuela): processed Monday through Friday


  • ACH bank transfer: processed Mondays and Thursdays


  • Paxum: processed Mondays and Thursdays


  • USDC: processed 7 days a week (Monday through Sunday)


  • BTC: processed Mondays and Thursdays


Then, it may take up to 24 hours to reach your Paxum account, up to 24 hours to reach your cryptocurrency wallet, between 1 and 5 business days to reach your SEPA bank account, between 1 and 3 business days to reach your local bank account via PagoMundo, and between 1 and 5 business days to reach your ACH bank account. Saturdays and Sundays are not business days.
** **
So, your LuckyCrush account may be empty (0 points), which means your payment has already been processed, but it may take a few more days to reach your bank account, as this depends on your bank, not LuckyCrush.


Please only ask our team for updates about your payment if it has been 7 business days or more since we processed it. Our support team will not be able to help you before then.

Updated on: 19/03/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!