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# Already withdrew my points but I haven't received the payment yet.

**Our team processes payments within a timeframe that depends on the payment method chosen:**

* ** SEPA bank transfer: processed Monday through Friday**

* ** Local bank transfer via Pagomundo (only available for Colombia and Venezuela): processed Monday through Friday**

* ** ACH bank transfer: processed Mondays and Thursdays**

* ** Paxum: processed Mondays and Thursdays**

* ** USDC: processed 7 days a week (Monday through Sunday)**

* ** BTC: processed Mondays and Thursdays**

**Then, it may take up to 24 hours to reach your Paxum account, up to 24 hours to reach your cryptocurrency wallet, between 1 and 5 business days to reach your SEPA bank account, between 1 and 3 business days to reach your local bank account via PagoMundo, and between 1 and 5 business days to reach your ACH bank account. Saturdays and Sundays are not business days.**
** **
**So, your LuckyCrush account may be empty (0 points), which means your payment has already been processed, but it may take a few more days to reach your bank account, as this depends on your bank, not LuckyCrush.**

**Please only ask our team for updates about your payment if it has been 7 business days or more since we processed it. Our support team will not be able to help you before then.**